If you are interested in upgrading your existing satellite system please fill out the form below with your property information and we will contact you.
It is a TV signal distribution system for subscribers living in communities such as apartment blocks and housing estates.
Yes. MultiChoice supports two broad categories of communal DStv systems.
1. Fibre Systems
2. Coax systems
Single Cable Distribution
No – subscribers choose from our normal packages and can add XtraView and use BoxOffice as usual.
No special decoder is required. Decoder Categories More information: DStv decoder information.
You only make use of data when connecting your DStv Explora to the internet for additional services (such as DStv Catch Up Plus, ShowMax or remote recordings) or when using our DStv Now app. More information on these services (including terms and conditions) is available at www.dstv.com/GetConnected
Communal DStv Fibre System
Communal DStv Coaxil System
The DStv signal is received by a satellite dish, converted to an optical signal and distributed over the fibre optic network to the decoders in the customer’s home. In-home, the optical signal is converted back to a RF signal using a device called a Fibre Termination Unit. Any DStv decoder can be connected to the system (a DStv Switch is required for Explora decoders).
The DStv signal is received from a dish with a Quad or Quattro LNB over the coaxial cable into a distribution system. The signal is then carried over the coaxial network to each home. In-home you require a DStv switch when you connect a Explora.
No, communal DStv systems should be installed by accredited DStv Systems Integrators.
The DStv signal is received from a dish with a Quad or Quattro LNB over the coaxial cable into a distribution system. The signal is then carried over the coaxial network to each home. In-home you require a DStv switch when you connect a Explora
Your homeowner’s association, body corporate or property developer should contact one of our DStv accredited Installers.
Does your decoder have power?
Is your decoder displaying a channel number? If the time is displayed instead of a channel number – the decoder is not on.
Are the LED lights lit on the Fibre Termination Unit – for power and RF signal.
If the LED for RF signal is lit on the Fibre Termination Unit check if you have internet access.
If both LED lights on the FTU are lit, your decoder has power and is displaying a channel number, and you can access the internet, but there is still no signal.
If your neighbours also do not have signal concurrently it could mean an equipment failure at the head-end or node.
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